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Old 07-05-12, 02:49 PM   #1
Bill Burkholder
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Thanks CoolAid (Ellis)

On Monday night my Son called me at 8:30 PM to tell me the house was 81* downstairs and even hotter upstairs Great news while on vacation.... After having my son check thing like breakers, filter, signs of ice nothing. I called Ellis on his business phone at around 9:30 PM to leave a message to put me on the list ASAP. To my surprise he answered the phone, and told me he thought it could be a capacitor and he would be out to check it out at 7:30 Tuesday morning. At 7:15 el and his son were at the door and by 7:30 I had cold air and a smile on my face. It was the capacitor as he thought. Thanks El this is the kind service you only dream about. El has been a club member and supporter for many years and the CCDV web site was his vision. Again thanks Ellis for taking care of a club member in need!!! Bill
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Old 07-06-12, 08:55 AM   #2
Rick and Arleen Ball
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Ellis did the same for my Dad on the 4th of July 3 yrs. ago. Dad had Emphysima and was on oxygen.
Dads condo was at 83* and I called Ellis. He was in his pool spending time with his family.
He got out of the pool got his son and was at Dads in about a half hour. checked the system, found a bad capacitor and had it up and blowing cold air in no time.
You can't get any better service anywhere than with Cool Aid!
Rick
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Old 07-06-12, 09:37 AM   #3
Glennm27
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Ellis has bailed me out of similar situations more than once over the years. He's the best at what he does.
Always knows what needs to be done and is ALWAYS on the job ASAP.
You gotta love his customer service.

If you need A/C service call:
Ellis / Cool-Aid - 215.698.1600
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Old 07-06-12, 11:32 AM   #4
Al Betz
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Ellis came out and checked out the AC/Heat Pump for both kids in their new houses on the same day. Always a great job!
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Old 09-25-12, 08:34 PM   #5
Mike02z
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More kudos to Ellis. He gave me an AMAZING price on my new unit last year and it has worked flawlessly.

The other day I noticed it started turning on for 3 minutes then turning off. This went on for a few days. Sent Ellis and email one evening and he called me first thing the next day. He stopped by the next day and checked everything out then noticed that the batteries on my thermostat were low. I felt like such an ass but Ellis continued to check the outside unit and the attic air handler just to be sure. Turns out it was just dead batteries.

I'd never use anyone else to handle my A/C needs again. Ellis is the BEST!
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